Contact Us
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Talk to an Agent
Call 1-800-964-4525 (TTY: 711) to speak with a licensed agent or schedule a home visit. Available 8 a.m. to 8 p.m., Monday–Friday.1
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Member Services
Call: 1-800-240-3851 (TTY: 711)
Fax: 1-833-256-2871
8 a.m. to 8 p.m., seven days per week. 2
Provider Services
Call: 1-800-991-9907 (TTY: 711)
Fax: 1-833-900-0607
Monday–Friday, 8 a.m. to 5 p.m.
Mailing Address
All mail communications for Mount Carmel MediGold Health Plan should be sent to our corporate headquarters in Columbus, Ohio.
Mount Carmel MediGold Health Plan
3100 Easton Square Place, Suite 300,
Columbus, OH 43219
Local Plan Office
Please note that our office is not open for walk-in visitors at this time.
3100 Easton Square Place, Suite 300,
Columbus, OH 43219
1 From September 6 to March 31, we are open from 8 a.m. to 8 p.m., 7 days a week. From April 1 through September 5, we are open 8 a.m. to 8 p.m. Monday through Friday. On certain holidays and weekends, your call will be handled by our automated phone system.
2 On certain holidays, your call will be handled by our automated phone system.
Last updated: 04/2024