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Last updated: 03/2024

1-800-964-4525 (TTY: 711)

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Mount Carmel MediGold (HMO/PPO) is a Medicare Advantage organization with a Medicare contract. Enrollment in Mount Carmel MediGold depends on contract renewal. Benefits vary by county. Free enrollment kit without obligation. Other providers and pharmacies are available in our network. Medicare beneficiaries may also enroll in Mount Carmel MediGold through the CMS Medicare Online Enrollment Center located at www.medicare.gov. Medicare evaluates plans based on a 5-star rating system. Star Ratings are calculated each year and may change from one year to the next. This information is not a complete description of benefits. Call 1-800-964-4525 (TTY: 711) for more information. For accommodations of persons with special needs at meetings call 1-800-964-4525 (TTY: 711).

To file a grievance, call 1-800-240-3851 (TTY: 711), 8 a.m. to 8 p.m., 7 days a week or call 1-800-MEDICARE to file a complaint with Medicare. You can also fax 1-833-802-2495 or write to: Mount Carmel MediGold, Attn: Appeals and Grievances Department, 3100 Easton Square Place, Suite 300, Columbus, Ohio 43219. ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 888-546-2834 (TTY: 711). 注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 1-888-546-2834 (TTY:711).

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