Our emergency department patients come from all walks of life. One such patient entered the ED at Mount Carmel West this winter suffering from frostbite. While receiving treatment, one of our nurses, Donna, noticed he was barefoot.

Donna felt compelled to do something to help immediately. She called her husband, who drove to a nearby Meijer and bought a pair of shoes for the patient. Thanks to Donna’s kindheartedness and her husband’s action, the patient had a new pair of shoes and a greatly reduced chance of another bout with frostbite when he returned to his homeless camp.

Thanks for going the extra mile, Donna, and for demonstrating what compassionate, patient-centered care at Mount Carmel is all about.